At Handecor, your satisfaction is our priority. We take great pride in crafting each handmade piece with care and attention to detail. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days of delivery for eligible items. To qualify for a return, your item must be:

• Unused and in its original condition

• In the original packaging

• Accompanied by proof of purchase (e.g., order confirmation)

Please Note:
Because our items are handmade, slight variations in color, texture, and finish may occur. These natural differences are part of the charm and uniqueness of handmade products and are not considered defects.

Non-Returnable Items

We do not accept returns for:

• Custom or personalized items

• Sale or clearance items

• Gift cards

Refunds

Once we receive and inspect your returned item, we’ll notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [your email] with your order number and a photo of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defect or damage. We recommend using a trackable shipping service or purchasing shipping insurance.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 3 days of delivery with photos of the damage. We’ll arrange for a replacement or refund as quickly as possible.